Client Accounting / Property Accounting Manager

Job description

Brown&Co was formed in 1993 following a management buyout from Royal Life Estates.  Since then the firm has grown substantially and today we are a leading provider of agency, professional and consultancy services across the whole range of rural, commercial and residential property, agriculture and the environment.

From an increasing network of offices throughout East Anglia, the Midlands and the Yorkshire and Humber region, as well as overseas, we combine a high level of specialist technical expertise with experience and local knowledge.

The firm has a real commitment to build strong, proactive, and long-term relationships with both corporate and private clients, for whom we always strive to deliver the best results and total satisfaction.

Our well trained and enthusiastic staff are encouraged by the partners to play an active part in the firm's future development and success.

Overview of Role

We are recruiting for a Full Time Client Accounting / Property Accounting Manager to join and head up our Client accounts team at our Norwich office.  The role of Client Accounts Manager is to lead and manage the property accounting team, ensuring the effective financial management of client property portfolios, with a focus on implementing new systems and aligning processes across the department

Responsibilities

Team Leadership and Change Management

• Oversee the property accounting team, setting clear goals and ensuring team alignment in working processes across the department
• Lead the implementation of the newly selected property management system, ensuring all team members are trained and processes are adapted accordingly
• Foster a culture of continuous improvement, motivating the property accounting and property management teams to adopt standardised procedures and drive efficiency
• Ensure the team structure supports the department’s goals and provides a high level of service to clients

Financial Management and Control

• Ensure the accuracy and timeliness of financial reporting for client property portfolios, including budgeting, forecasting, reconciliations, and variance analysis
• Oversee the development and implementation of financial controls to ensure compliance with internal and external standards
• Monitor key performance metrics and financial data to identify trends, risks, and opportunities for improvement
• Ensure adherence to best practices in cash flow management, balance sheet control, and budget compliance

Client and Stakeholder Engagement

• Build and maintain strong relationships with key stakeholders, including clients, surveyors, and internal departments
• Act as a point of contact for client finance teams, providing regular updates and resolving any financial queries
• Collaborate with senior management to drive strategic financial initiatives and support client growth

System and Process Improvement

• Lead the roll-out of the new property accounting system, ensuring it integrates smoothly into the department’s daily operations
• Standardise workflows and procedures across the team to ensure consistent service delivery and compliance
• Regularly audit processes to ensure data integrity and adherence to regulatory requirements

Team Development and Support

• Provide ongoing support and coaching to team members, developing their skills and ensuring high morale
• Implement performance reviews and develop succession plans to build a strong talent pipeline within the team
• Promote collaboration and knowledge-sharing within the team and across other departments

Requirements

• Strong leadership and project management skills, with the ability to lead process and system changes
• Advanced proficiency in Excel and other Microsoft Office applications
• Familiarity with property accounting practices and financial regulations
• Dynamic leader with a proactive approach to problem-solving and team management
• Strong analytical and decision-making skills, with a focus on delivering results
• Ability to work under pressure and manage multiple competing priorities
• 5+ years' experience in a property or client accounting role, and 2+ years in a supervisory or management role is essential
• Proven experience in managing teams through change and system implementation is essential
• Accounting qualification is preferred
• Experience in real estate or property management is essential

Working hours are Monday - Friday 9.00 - 5.30pm with a range of benefits to suit the ideal candidate